Return & Refund Policy
At Dharatrends, we are committed to your satisfaction. If you are not entirely satisfied with your purchase, we offer a hassle-free return process within [number of days] days from the date of delivery. To initiate a return, please follow these guidelines:
Contact Us: Please contact our customer support team at [firstname.lastname@example.org] to request a return authorization (RA) number and provide your order details.
Return Authorization: We will provide you with an RA number and instructions on how to return your item(s). Please ensure that the item(s) are in their original condition, including tags and packaging.
Shipping: You are responsible for shipping the item(s) back to us. We recommend using a trackable shipping method to ensure safe delivery.
Inspection: Once we receive your return, our team will inspect the item(s) to ensure they meet our return criteria. If the items are in their original condition, we will process your refund.
We offer refunds for returned items that meet our return criteria. Refunds will be issued to the original payment method used for the purchase. Please note the following:
Processing Time: Refunds will be processed within [number of days] business days of receiving your returned item(s). Please allow additional time for your bank or credit card company to process the refund.
Partial Refunds: In some cases, a partial refund may be issued if the item(s) are not returned in their original condition, if they are damaged, or if they are missing parts.
Return Shipping Costs: Return shipping costs are the responsibility of the customer, except in cases of defective or incorrect items. We will refund the return shipping costs in such cases.
We currently do not offer exchanges. If you wish to exchange an item, please follow the return process outlined above and place a new order for the desired item(s) separately.
If you wish to cancel your order, please contact us as soon as possible. We will make every effort to accommodate your request; however, if your order has already been shipped, you will need to follow the return process upon receiving the items.